How to Set Up Anomaly Alerts in AskBiz
Anomaly alerts notify you when a key metric deviates from its expected range. Here's how to configure them for your business.
Key Takeaways
- Anomaly alerts can be configured for any connected metric.
- You control sensitivity (how far from baseline triggers an alert) and delivery channel.
- Start with three to five critical metrics rather than alerting on everything.
Where to find alert settings
From your AskBiz dashboard, go to Settings > Alerts. You'll see a list of metrics available for monitoring, organised by category (Revenue, Customers, Inventory, Marketing). Each metric shows its current baseline and suggested alert threshold.
Setting alert thresholds
For each metric you want to monitor, choose your sensitivity level: Low (alert only if the metric moves more than 2 standard deviations from baseline — catches major anomalies only), Medium (1.5 standard deviations — the recommended default), or High (1 standard deviation — catches smaller deviations but produces more false positives). You can also set manual thresholds if you have specific numbers in mind.
Choosing delivery channels
Alerts can be delivered via: in-app notification (always on), email (specify address), or Slack (requires Slack connection in Settings > Connections). For urgent metrics (revenue, conversion rate), email or Slack delivery is recommended so you're notified even when not logged into AskBiz.
Starting small
Alert fatigue is real — if every metric triggers alerts daily, you'll start ignoring them. Start with three to five metrics where early warning is most valuable: daily revenue, conversion rate, refund rate, and any metric that historically caused a crisis when it dropped unexpectedly. Add more over time as you calibrate your sensitivity settings and become comfortable with the alert frequency.