Success & Best Practicesยท5 min readยทUpdated 15 January 2025

Getting the Most from AI Chat

How to ask better questions, get more precise answers, and use AskBiz AI chat as a genuine business thinking partner.

The quality of answers depends on the quality of questions

AskBiz AI chat is only as useful as the questions you ask it. Vague questions get vague answers. 'How is my business doing?' will get a generic summary. 'Which of my Shopify products had the highest return rate in Q3, and what does that suggest about product quality or listing accuracy?' will get a specific, actionable answer. The more context and specificity you provide, the better the response.

The five question types that work best

Comparison questions: 'Compare my conversion rate this month to the same month last year.' Diagnosis questions: 'Why did my average order value drop in the last two weeks?' Ranking questions: 'Which three products have the worst gross margin this quarter?' Forecast questions: 'Based on current trends, will I hit my Q4 revenue target?' What-if questions: 'If I increase my average order value by 10%, what would that do to my annual revenue?' Each of these question types gives AskBiz a clear task to perform against your data.

Providing context in your question

AskBiz AI has memory within a conversation session but does not carry context between separate conversations. When starting a new chat, provide the relevant context: your business type, the specific channel or metric you are asking about, and any relevant background ('We launched a new pricing tier in September โ€” I want to understand its impact on average order value'). This context helps AskBiz give you relevant, calibrated answers rather than generic analysis.

Following up to go deeper

AskBiz AI chat is designed for multi-turn conversations. If an answer raises further questions, ask them. 'You said my repeat purchase rate has declined โ€” which customer segment is driving that decline?' or 'You mentioned my gross margin varies by channel โ€” show me the breakdown by channel for the last 6 months.' Treating the AI as a starting point rather than a final answer will consistently produce better insights than treating each question as standalone.

Frequently Asked Questions

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