Team Notifications: Keeping Your Team Informed
Configure which alerts, briefs, and reports are delivered to which team members — and how to avoid notification overload.
How Team Notifications Work
On the Business plan, each team member has their own notification profile — controlling which alerts, Daily Briefs, and scheduled reports they receive. Notifications are delivered by email by default; the mobile app (iOS/Android) delivers push notifications for time-sensitive alerts like anomaly spikes or cash flow warnings.
Notification Types
There are four types of notifications in AskBiz:
1. Daily Brief — AI-generated morning summary of your business (personalised per user based on their role)
2. Anomaly Alerts — triggered when a metric moves outside expected range
3. Intelligence Alerts — triggered by churn, supplier risk, or competitor signals
4. Scheduled Reports — weekly or monthly performance reports you configure
Each type can be enabled or disabled independently per team member.
Configuring Notifications for a Team Member
Go to Settings → Team → [Member Name] → Notifications. You can:
- Toggle each notification type on or off
- Set the delivery channel (email only, push only, or both)
- Set quiet hours (e.g. no notifications before 7am or after 9pm)
- Choose which dashboards or metrics trigger alerts for this person
Changes take effect immediately.
Role-Based Notification Defaults
When you invite a new team member and assign them a role, notification defaults are applied automatically:
- Admin — all notifications enabled
- Analyst — Daily Brief + scheduled reports (no anomaly alerts by default)
- Viewer — scheduled reports only
You can override these defaults at any time from the team member's notification settings.
Avoiding Notification Overload
If your team is receiving too many alerts, the most effective adjustments are:
1. Raise anomaly alert thresholds — go to Intelligence → Alert Settings and increase the sensitivity from Moderate to Low
2. Bundle alerts into a digest — switch from real-time to daily digest delivery under notification settings
3. Limit who receives which alert type — only route cash flow alerts to the finance lead, not the whole team
4. Turn off duplicate channels — if someone checks the app, disable email delivery for the same alerts