Connecting Your POS System to AskBiz

If you sell both in-store and online, two separate data streams create a fragmented picture of your business. Connecting your POS to AskBiz gives you:

• A unified revenue view (in-store + online in one dashboard)
• True customer purchase history across channels (if customers are identifiable in both)
• Accurate inventory levels that reflect both online and in-store sales
• Store-by-store performance comparison (for multi-site retailers)
• AI analysis that considers your total business, not just the online portion

AskBiz currently supports native integration with:

• Shopify POS — if you use Shopify for your online store and Shopify POS in-store, your data is already unified in Shopify and AskBiz picks up both channels automatically
• Square — connect via the Square integration at /sources. Syncs transactions, product catalogue, and customer data
• Lightspeed Retail — connect via API. Syncs sales, inventory, and customer data
• Clover — connect via the Clover integration. Syncs transaction-level data
• Zettle (by PayPal) — connect via CSV export if no native integration is available for your version

For POS systems not listed, use the CSV upload feature — export your daily or weekly transaction data and upload to AskBiz for manual analysis.

For supported integrations, the following data syncs into AskBiz:

• Transaction-level sales data (date, time, items, value, payment method)
• Product/SKU data (name, category, price)
• Void and refund transactions
• Staff ID (for productivity analysis, where POS captures it)
• Customer data (if your POS collects it — name, email, loyalty programme ID)

Inventory adjustments, stock receives, and purchase orders are not included in most POS integrations — these are typically synced via a separate inventory management integration.

1. Go to /sources → Add Source → [Your POS Platform]

2. Follow the OAuth connection flow (for supported platforms) or enter your API credentials

3. Select how far back you want to import historical data (we recommend at least 12 months)

4. AskBiz will begin syncing. Initial historical sync may take 30–60 minutes for large datasets

5. Once synced, your in-store sales will appear in your dashboard under Sales → By Channel → In-Store

If your POS is not natively supported, contact support@askbiz.co — we regularly add new integrations based on user requests.