AskBiz|Help Centre
Retail & Physical Stores·4 min read·Updated 15 April 2026Recently Updated

Retail Basket Analysis: What Customers Buy Together

How to use basket analysis to identify product affinity, improve cross-selling, optimise store layout, and increase average transaction value.

189 people found this helpful

What Is Basket Analysis?#

Basket analysis (also called market basket analysis) examines which products are frequently bought together in the same transaction. It answers questions like:

  • *Do customers who buy product A also buy product B?*
  • *What is the most common two-product combination in our baskets?*
  • *If I promote product X, what secondary purchases does it drive?*

For retail, this is one of the most actionable forms of data analysis — it directly informs merchandising, promotions, store layout, and staff upsell training.

Running Basket Analysis in AskBiz#

With POS data connected, ask AskBiz:

  • *'Which products are most frequently bought together in the same transaction?'*
  • *'What is the most common product bought alongside [product name]?'*
  • *'Show me product pairs with a high co-purchase rate but low co-placement in my store'*

AskBiz generates affinity pairs ranked by:

  • Support — how often do both products appear together (as a % of all transactions)?
  • Confidence — of all transactions containing product A, what % also contain product B?
  • Lift — how much more likely is B to be bought when A is present, compared to B's baseline purchase rate?

Using Basket Analysis to Increase ATV#

Store layout: place high-affinity products near each other. Complementary products trigger impulse additions when they're in sight. Classic retail: place batteries near electronics, accessories near fashion basics.

Bundling and promotions: create bundles from frequently co-purchased products at a slight discount — this increases basket size while looking like a saving to the customer.

Staff upsell prompts: train staff to suggest the most common companion product when a customer picks up a key item. 'A lot of customers who take the [product] also pick up [companion] — would you like to see it?'

Receipts and receipts marketing: post-purchase, email or print receipts featuring the top companion product for what the customer just bought.

Seasonal Basket Patterns#

Basket composition changes seasonally. Winter baskets often include more complementary warm products; summer baskets include more impulse accessories. Run basket analysis separately for different seasons or promotional periods to understand these shifts.

Ask AskBiz: *'How did the basket composition for [product category] change between summer and winter last year?'* to identify seasonal cross-sell opportunities.

Frequently Asked Questions

Was this article helpful?

Still stuck? Email our support team.

Ask a question