Managing Suppliers and Terms

Go to POS > Suppliers and click Add Supplier. Enter the company name, contact person, phone, email, and address. Set payment terms — net 30, net 60, cash on delivery, or prepayment. Add the currency they invoice in if different from your operating currency. Link products to the supplier so you know who supplies what when creating purchase orders.

AskBiz tracks each supplier's performance automatically from your purchase order data: average lead time (days from order to delivery), on-time delivery rate, partial delivery frequency, quality rejection rate, and price stability. This data powers the Supplier Scorecard — a composite score that ranks your suppliers from most to least reliable.

Go to Tools > Supplier Scorecard to see all suppliers ranked. Each gets a score out of 100 based on delivery, quality, cost, and communication. Click a supplier to see the detailed breakdown and trend over time. If a supplier's score is declining, it is an early signal to address issues or start evaluating alternatives before it impacts your business.

Some products can be sourced from multiple suppliers. Link additional suppliers to a product and set a preferred supplier. When creating purchase orders, AskBiz suggests the preferred supplier but shows alternatives with their current pricing and lead times. This helps you switch quickly if your primary supplier has issues.